Tourists will receive a refund for canceled tours

"Return to tourists and (or) other customers the sums paid by them for a tourism product in the field of outbound tourism under agreements for the sale of this tourism product, concluded until March 31, 2020 inclusive, from the funds of the personal liability fund of the tour operator in the field of outbound tourism on the basis of a notification of the return of the indicated sums of money submitted by a tour operator operating in the field of outbound tourism to the association of tour operators in the field of outbound tourism", - said in the order published on the portal of legal information.

It's worth reminding that in the spring of 2020, the Russian government proposed to establish a special procedure for compensation for those who purchased a tour, but could not go on vacation due to the coronavirus pandemic. In 2020-2021, the authorities were supposed to establish special conditions, procedure and deadline for the return of funds to tourists or "provide an equivalent tourist product at other times". For example, special conditions may be set for cancellation or reschedule of bookings at hotels and other accommodation facilities, for a refund of money paid at the time of booking.

Anyone who bought the tour before March 31, 2020 will be affected by the amendments.

Recall that in July last year, the government approved a decree that allows airlines not to refund their customers money for air tickets, but to issue vouchers instead.