The experts compared the payment data for the three quarters of 2021 with the data for the same period in 2020. It turned out that in the first quarter of this year, the number of paid services of detective agencies increased by 79%, and their turnover increased by 46%. The number of Russian detectives' clients has also increased - by 64%. Yukassa reports that the figures are much higher than in the first quarter of 2019: orders increased by 163%, turnover increased by 72%, and customers increased by 149%.
The study showed that in the second quarter of this year, the number of payments transferred to private detectives increased by 60%, and the turnover of detective agencies - by 26%. More clients increased by 47%. Compared to the same period in 2019, the dynamics are as follows: + 120%, + 66% and + 93%, respectively.
According to the results of the third quarter of this year, the number of paid detective services increased by 47% compared to the same period last year, turnover - by 24%. The number of clients increased by 50%. In comparison with the third quarter of 2019, orders increased by 185%, turnover increased by 76%, and the number of consumers of detective services - by 259%.
According to Yukassa, the average bill for detective services for the three quarters of 2021 amounted to 1505 rubles, which is 18% less than in 2020. Perhaps users switched to cheaper services (collecting information about a specific person or checking a candidate when applying for a job). Face-to-face interviews have become more difficult to conduct during the pandemic, and the demand for such services has increased.
According to Ivan Glazachev, general director of the fintech company YuMoney, there is a 2.3-fold increase in services that cost 20-30 thousand rubles. More expensive services include corporate investigations, search activities and participation in the protection of intellectual property.
From January to September this year, various detective services were often paid for with bank cards. The share of such payments accounted for 88% of payments (this is 4% less than last year). In second place, Pay-payments for this indicator grew by 4% (from 3 to 7% of paid services).