Issuance of certificates and benefits will become remote by 2024

According to the official, in this way government agencies will be able to evenly distribute the time for processing requests and respond to them "in the optimal time frame." At the same time, the format of a personal appeal to the MFC and the authority will also remain accessible to citizens.

“For those who are accustomed to receiving government services in a traditional format, that is, applying in person, such an opportunity remains,”RIA Novosti quotes Chernyshenko as saying.

Earlier it became known that this year the procedure for collecting alimony will also be transferred to the online format and will be carried out mainly remotely - by 2023. The Ministry of Finance and the FSSP plan to build a system of electronic interagency interaction, including with banks and employers.

At the same time, we recall that a quarter of Russians were going to refuse to use the portal of public services because of the need to pass biometrics.