The State Department said it was not informed about the problem.
The diplomatic mission pointed out that due to the problem, compatriots had difficulties in obtaining consular services.
"In connection with the disconnection of telephone communications at the Russian Consulate General in New York, in addition to the request previously transmitted by the Consulate General itself, a note was sent to the US Foreign Ministry's office of the State Department in New York with a demand to promptly eliminate the existing problems that seriously complicate the work of the foreign mission. We regard the current situation as unacceptable", - says the message of the Russian embassy.
Communication services in the Consulate General are provided by Verzion. Representatives of the company told RIA Novosti that they are aware of what happened and are working to fix the problem.
“Our engineers are aware of the situation and are working to restore communication as soon as possible”, - the company replied, but did not specify what the interruptions were related to.
It's worth reminding that on January 18 it became known that "the American side has completely disconnected all city telephone lines of the Russian Consulate General in New York, periodically there are interruptions in Internet access".