During a crisis and an unstable situation, the possibility of the fraudulent calls increased, said Dmitry Yanin, an expert at the Finance Ministry’s project on financial literacy.
According to the expert, it is better to simply ignore the calls from the bank.
- It is better not to accept any call from the bank. This cannot be a security service, which, as a rule, deals with more serious matters and does not track debit cards. As soon as you hear what the bank representative is talking to you, immediately drop the call. Thus, you will not buy the imposed service and will not become a victim of scammers who pretend to be a security service, ”Dmitry Yanin advised.
The expert told RIA Novosti that, under the guise of a bank security service, callers may ask them to reveal their card number, codes or ask them to enter this information on unverified sites. In these cases, you need to hang up and contact the bank, but only by the number that is indicated directly on the credit card or the official website of the credit institution.
The most vulnerable to telephone scammers are “our parents,” Yanin said. To protect them, you can set limits on card transactions.
- Setting limits is free, and such restrictions will allow you to protect yourself from large write-offs. That is, if you become a victim of fraud, you will not lose the entire amount that is on the card, but only within the established limit, ”the specialist said.
We recall that earlier Rospotrebnadzor (The Russian Federal Service for Surveillance on Consumer Rights Protection and Human Wellbeing) published a list of new types of “coronavirus” fraud. The agency warned citizens, including from buying a hair dryer, supposedly killing a dangerous virus in an apartment, from transferring funds to the accounts of compatriots stuck abroad, from paying fines for violating the quarantine on phishing sites.
We also note that during the pandemic, the level of cybercrime has increased as well. At the same time, the Ministry of Internal Affairs admitted that it was not ready for such a surge of online fraud.